Duration of program: Full day tour from 9:30 am. Dolphin Encounter program duration: 45 minutes (including orientation)

• It is important to be ahead of time for your program. 30 minutes before would be enough
• Bring extra cash money for taxis, shopping, etc.
• Getting to the park is very easy for tourists staying at the Island! Garrafon Reef Park is located at the southern point of the island facing Cancun. You just need to take a taxi at any spot of the island or outside your hotel you should find a taxi base. Ask the driver to take you to Garrafon Park. That way you will save $3.00 USD of dock fee!

•    The schedule of your reservation is based on your dolphin swim program, however the Royal Garrafon tour is at 9:30 am
•    Kids must be at least 1 year old to participate on this program.
•    Infants (1 y.o. to 2’ 11”) are FREE for this Dolphin Program. This promotion applies ONLY upon client request, DO NOT INCLUDE THEM in your reservation when booking. No refunds will apply if you include your kids and pay for them. 
•    After your reservation is done, please e-mail us to customercare@dolphindiscovery.com or use the comments area and ask for the free space for your children.
•    Kids and infants shorter than 3' 11" must swim with a paying adult as a companion.
•    The use of safety vests is required in all water programs.
•    If children are 8 years old and over, they may swim on their own.
•    For safety reasons, pregnant women with more than 5 months are not allowed in any of our aquatic activities. Pregnant women with 5 months or less will be able to participate only if accompanied by another adult and having signed the responsibility form.
•    In Isla Mujeres, groups have a maximum of 20 people for a closer experience.
•    It is important to arrive 30 minutes before your program.