• During your Dolphin Encounter program, the dolphin will give you a handshake, a hug.
• If your kids can apply for free admission, do not include them on your reservation. No refunds will apply after the online reservation has been made. Before you finish your reservation, please write on the comments section a free entrance request for your kids or send us your request by email to customercare@dolphindiscovery.com once your reservation has been made.

Transportation to San José del Cabo.

• Children over 4.6 ft will be allowed to participate alone in any of our dolphin programs by paying the adult rate.
• Children over 3.9 ft up to 4.6 ft will be allowed to participate alone in the Encounter program. Children over 3.3 ft and up to 3.9 ft will be allowed to participate in the Encounter program accompanied by a paying adult. 
• Children under 3.3 ft will be considered infants and will perform Encounter activities regardless of the program in which they participate (it is a requirement that they fit the vest).
• In Los Cabos groups have a maximum of 15 people for a closer experience and will interact from a special underwater platform.
• The use of life jacket's required in all water programs.

• Bring towels and cash for taxis, shopping, meals, etc.
• Remember to use biodegradable sunscreen to protect your skin, the environment and marine species.
• For safety reasons, pregnant women with more than 5 months are not allowed in any of our aquatic activities. Pregnant women with 5 months or less will be able to participate only if accompanied by another adult and having signed the responsibility form.
• Wearing safety vests during any water program is compulsory.