Royal Garrafon VIP + Dolphin Royal Swim VIP-Isla Mujeres

Pool

Buffet

Free Wi-Fi

Showers

Lifejackets

Lockers

Drinks 

• Dock fee with cost $15 USD, Children under 5 years old do not pay dock fee.
• Ground transportation of $15.00 USD.
• Photos of your experience with the dolphins and in the zip lines.
• Other activities in Cancun or Isla Mujeres.
• Food service is not provided as part of Shark's Grill. You must pay for each dish at the restaurant when placing your order.
• Participation Tax for Activities with Aquatic Animals (ISEPAAA): $3 USD. Children under the age of 5 are exempt from this fee.

• You must arrive at Playa Langosta at 8 am to do your Check-In process.
• Don't include infants under 6 years old in your reservation as they are free of charge; however, be sure to add them in the comments section of your reservation.
• All participants must be at least 3.9 to perform the snorkel activities.
• Children over 4.6 ft will be allowed to participate alone in any of our dolphin programs by paying the adult rate.
• To participate in the Swim Adventure or Royal Swim programs, children over 3.9 ft up to 4.6 ft must be accompanied by a paying adult (1 adult per kid).
• To participate in the Swim Adventure or Royal Swim programs, children over 3.3 ft and up to 3.9 ft must be accompanied by two paying adults (2 adults per kid).
• Children under 3.3 ft will be considered infants and will perform Encounter activities regardless of the program in which they participate (it is a requirement that they fit the vest).
• For security reasons, the use of cameras in the water is prohibited. Individual professional photos will be available for sale.
• In this program at Isla Mujeres, the maximum number of people per group is 10 to ensure a better experience.
• The use of life jackets is mandatory in all water programs.
• The sale and consumption of alcoholic beverages is only for adults
• Activities involving Marine Mammals (Dolphins, Sea Lions, and Manatees) are subject to a Participation Tax for Activities with Aquatic Animals (ISEPAAA), established by the State Government of Quintana Roo. This tax will be collected at check-in, at a rate of $ 3 USD per person, and applies to guests aged 6 and above.
• Residents of Quintana Roo are exempt from the Participation Tax for Activities with Aquatic Animals (ISEPAAA).
• The funds collected from this tax go directly toward the protection of marine species in Quintana Roo.

• For safety reasons, expectant mothers of 5 months or more can't participate in any of our aquatic programs. However, expectant mothers of less than 5 months can only participate in the Encounter program if accompanied by another adult and after signing a waiver.
• Bring towels and cash for taxis, shopping, meals, etc.
• If you have any health or physical problem, please contact our call center before booking your reservation so we can provide you with full information about our services.
• It is important to arrive 30 minutes before your program, remember you'll receive a short briefing before your swim.
• Remember to use biodegradable sunscreen to protect your skin, the environment, and marine species.