Dolphin Encounter -Isla Mujeres

• Snorkel with Nurse Shark (15 mins)*
• Pool
• Buffet*
• Free Wi-Fi
• Showers
• Lifejackets
• Lockers
• Drinks
• *Snorkel with Nurse Shark exclusive for the 12pm swim

• Dock fee with cost for $15 USD, Children under 5 years old do not pay dock fee.
• Ground transportation of $15.00 USD.
• Other activities in Cancun or Isla Mujeres.
• Photos of your experience with the dolphins.
• Food service is not provided as part of Shark's Grill. You must pay for each dish at the restaurant when placing your order.
• Participation Tax for Activities with Aquatic Animals (ISEPAAA): $3 USD. Children under the age of 5 are exempt from this fee.

 ADDITIONAL INFO

• You must arrive at Playa Langosta at 8 am to do your Check-In process.
• Don't include infants under 6 years old in your reservation as they are free of charge; however, be sure to add them in the comments section of your reservation.
• Infants from 1 to 5 years old and Minors with a height of up to 1.20m / 47.24in / 3.93ft must do the experience accompanied by one paying adult.
• Children from 6 to 12 years old with a height greater than 1.21m / 47.63in / 3.96ft and a height less than 1.40m / 55.11in / 4.59ft, can do the experience accompanied by 1 paid adult.
• Children 13 years old and older with a height greater than 1.40m / 55.11in / 4.59ft, must pay their ticket as an adult and will be able to do the experience alone.
• For security reasons, the use of cameras in the water is prohibited. Professional photos will be available for sale.
• In this program at Isla Mujeres, the maximum number of people per group is 16 to ensure a better experience.
• The use of life jackets is mandatory in all water programs.
• Photo Package available during the online purchase process. This package is individual, and photos cannot be combined with another person.
• The sale and consumption of alcoholic beverages is only for adults
• Activities involving Marine Mammals (Dolphins, Sea Lions, and Manatees) are subject to a Participation Tax for Activities with Aquatic Animals (ISEPAAA), established by the State Government of Quintana Roo. This tax will be collected at check-in, at a rate of $ 3 USD per person, and applies to guests aged 6 and above.
• Residents of Quintana Roo are exempt from the Participation Tax for Activities with Aquatic Animals (ISEPAAA).
• The funds collected from this tax go directly toward the protection of marine species in Quintana Roo.

• Bring towels and cash for taxis, shopping, meals, etc.
• For safety reasons, expectant mothers of 5 months or more can't participate in any of our aquatic programs. However, expectant mothers of less than 5 months can only participate in the Encounter program if accompanied by another adult and after signing a waiver.
• If you have any health or physical problem, please contact our call center before booking your reservation so we can provide you with full information about our services.
• It is important to arrive 30 minutes before your program, remember you'll receive a short briefing before your swim.
• Remember to use biodegradable sunscreen to protect your skin, the environment, and marine species.